"Error attempting to load the Crystal Reports runtime" when trying to work with reports on a 64-bit Windows 7 Computer

Insert the installation disk. Use "My Computer" or "Windows Explorer" to open the drive the disk is in (typically D or E). In the Crystal Reports folder there are 2 files, one ending in x64 and one in x86. Double-click on the x86 to install the Crystal Reports runtime. After this file runs you should be able to go to the Intervention Manual software and work with reports.

If you do not have access to your CD you may add this free patch to your cart and run from the checkout screen.

"Acrobat Reader not found, please install" when trying to print the forms on a 64-bit Windows 7 Computer, and you are sure Acrobat Reader is installed on your computer

Use "My Computer" or "Windows Explorer" to open C:/Program Files (x86) folder and copy the Adobe folder. Go to C:/Program Files (without the x86) and paste the Adobe folder.

"Microsoft Jet not installed on this computer"

A new program needs to be purchased. Call customer service at 800-542-1673 with your invoice number to see you if qualify for a free or reduced upgrade.